Customer Centric Approach
Our philosophy is understanding our customers needs and provide the right solution to solve their challenges.
Right Sized Solution
We believe in keeping the IT systems simple, while not compromising performance and functionality.
Embrace Green Computing
Green IT refers to environmentally sustainable computing. It is the study and practice of designing, manufacturing, using, and disposing of computers, servers, and associated subsystems efficiently and effectively with minimal or no impact on the environment.
About Us
iDEAL IT Solutions established in 2012 is one of the prominent IT system integrator with headquarters in Malaysia and branch in Indonesia.
Today our IT business services have expanded into a comprehensive range that covers consultancy, sales and services for software, hardware, networking/data communications products, data backup & storage devices as well as distributing other computer components, accessories and consumables.
Our Mission
Comprehend the "best-of-breed" combination of hardware, packaged application and custom developed software to yield the overall quality business solutions to our clients.
Core Values
We devote ourselves in conveying satisfying deliverables to our clients from various industries by adopting values that will meet and exceed our client's needs/expectations.
Our Vision
A team of qualified IT professionals to comprehend client's requirements and providing top quality of services.
Services
Our technical team is also well prepared to offer their technical consulting experience and skills on developing maintenance contract and services, large-scale infrastructures and implementation & development of state-of-the-art IT solutions.
IT Solution
Technology that solves
IT Consulting & Deployment, Systems & Network Infrastructure, Disaster Data Recovery Plan, Replication, and systems & data storage.
IT Service
Support outsourcing
IT support outsourcing, T Managed Services, rapid deployment service, and project management.
Security Products
Network Security, Next-Generation Firewall, Perimeter Security, Endpoint Security, VPN, and Anti-virus.
Network System
connectivity
Network Security Design & Assessment, Plan Networking systems, Local Area Network / Wide Area Network, Wireless Networking Long / Short Distance.
Unified Communication
IP Phone System, Messaging & Collaboration, and Video Conferencing.
Talk to Us Now
8 working hours is all we need...
To understand your problem and comeback with a solution.
cloud
These technologies will shape the near future, it will be particularly important in the current trend and coming years.
Therefore, at here we are well prepared and ready to help deploy solutions from Amazon AWS, Microsoft Azure, Alibaba Cloud and Google Cloud Platform which offer largely similar basic capabilities around flexible compute, storage and networking. They all share the common elements of a public cloud: self-service and instant provisioning, autoscaling, plus security, compliance and identity management features.
Our Expertise
Cloud
Product
With our unique iDEALxCloud platform and a host of Private, Hybrid, and Dedicated solutions, no matter your path to the cloud iDEALx stands ready to get you there. 
Cybersecurity
Product
Provide end-to-end protection for your organization's vital data and reputation with a flexible portfolio of end user protection, infrastructure security, and compliance solutions.
Networking
Product
We monitor your network infrastructure 24x7 to ensure maximum availability for business-critical applications and resources.
Disaster Recovery
Product
We provide organizations with complete data backup and recovery services to reduce risk and minimize ongoing storage and management costs.
Managed IT
Service
We treat your users and IT issues as if they were our own, and proactively manage uptime and access across your mission-critical applications and resources.
Professional Services
Service
We can help you architect solutions to IT challenges of all sizes while delivering the increased agility and expertise needed to ensure that projects come in on time and on budget.
Compliance & Regulatory
Service
From Financial Services to Healthcare, and every vertical in-between, Thrive has you covered with compliance expertise and unmatched customer service.
Websites & Mobile App
Development
In iDEALx, we listen closely to your business needs and deliver results exceeding your expectations. Technically, we specialize in designing and developing integrated web application that aim to work in sync with your brand/product values and business goals. As a measure to ensure our client's website evolves with changing demands, we also provide professional services for enhancement, annual support and web hosting service for websites such as Information Website, E-commerce, Digital marketing, Affiliate & loyalty system, MLM system, APP Customization
Managed IT
Service
Typically we provide consultation services for cost effective solutions to meet today's competitive market demands. IXI covers a wide range of professional services for: Email Services, Application/Data Migration, Server System Administration, Microsoft SCCM, AD and Domain Controller Setup, IP PABX, CCTV, Structured Data Cabling System, Network Switches, Firewall and Wireless Technology, Onsite Support, Managed Services, Maintenance and Support.
Intranets
ERP, CRM
INDUSTRY SPECIFIC document management system which is your friendly customized solution meant for your all-in-one document lifecycle needs. It take cares of creation, editing, routing, storage & retention for various types of documents applicable to any secto.
growing
We are constantly seeing emerging technology and new product in trends to follow.
We set to continue business expansion nation wide as well as Asia.
Clients
Projects
Hours Of Support
Branch
Our Portfolio
- All
- ERP & CRM
- Cloud & Web Hositng
- Hardware & Software
ERP & CRM
Sage, Epicor
Cloud
Domain, Hosting, SSL, Cloud Server
Hardware & Software
ISP, Firewall, Endpoint, Workstation, Server, Switches
strategic Technology Partners
Team
We constantly invests in staff training to empower our people with knowledge on all aspects of our industry.
The localization of aid and increase of local staff capacity has a host of benefits, including greater longevity of project impact, gaining local knowledge, and the growth of skills and opportunities for local populations.
Malaysia
Peninsular, Sarawak
Singapore
Region
Indonesia
Jakarta, Medan
Thailand
BangkokContact Us
New to IT?
The competitiveness of most companies is in a large degree based on the effective use of information technologies and information systems especially.
Lack of IT team?
Almost all companies, large or small, have an Information Technology — or IT — department that handles all the technological issues that arise. Generally, they may be viewed as the guys and gals who reboot the system or come to your station to reinstall new software.
Low efficiency?
Focus on Core Competencies. This is especially true if you’re a small or medium-sized enterprise without enough resources to handle internal IT needs and provide client servicing at the same time.